I later found another forum page saying that your antivirus might be the problem. i used 6 hours trying to fix this problem and i even ghostet the entire game from a friend and had him help me. Just forces the consoles to download the launcher.
Don't worry its not deleting all your game files and patches. Most are character information, one is system data. 'Unable to complete version check' PS4 fix! From the dashboard of the PS4 go to settingsapplication saved data managementdeleteffxiv and you will see a few files.
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